Frequently Asked Questions
Q1: Are you the factory or trading company? +
Mingmen is one China door lock leader factory with more than 700 staff and 25 years experience.
Q2: What is the difference between you and other suppliers? +
a. Mingmen is China Top 3 mechanical door lock manufacturer and China Top 10 smart lock manufacturer.
b. 95 R&D engineers, more than 43 QC engineers for quality control.
c. China door lock standard drafter, owning 766 international patents.
d. China highest standard dust-free smart lock workshop ( 2600 square meters, 300K levels ).
e. China first automated polishing robots lines and mortise lock assembling lines. ( 60 Production lines ).
f. Industry-standard temperature and humidity control system, 100% full functionality test and ageing testing.
Q3: How about your production ability? +
More than 60 automated door lock production lines for smart lock assembling, mortise lock assembling, polishing treatment and die-casting, Annual Output: 5.8 Million sets mortise locks and 600K sets smart locks.
Q4: What about your MOQ? +
For mechanical door locks, MOQ is 50PCS while 10PCS for smart locks. Samples can be offered with sample quantity.
Q5: Can offer ODM or OEM service or not? +
Yes, we own more than 95 engineers to do ODM and OEM on software integration or exterior design.
Q6: How about the warranty? +
Q7: How about the delivery time? +
For sample order or Mingmen standard products, we can supply them in 5-7 days. For OEM with customized logo, the delivery time would be about 35-40days.
Q8: How about the payment terms? +
For trial orders or sample order, 100% T/T in advance. For mass order, 30% T/T in advance, 70% paid before shipment. D/P and L/C can be accepted as well.